Returns & Exchanges
At Wholesale Green Lighting, we are committed to your satisfaction and the planet's well-being. If your eco-friendly lighting solution isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and the reason for the return.
- 2.Prepare the Shipment
Carefully pack the items in their original, undamaged packaging, ensuring all mounting hardware and installation manuals are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned lighting for quality assurance, we will process your refund to the original payment method or ship your replacement within 5-7 business days.